Analysing Benefits and Refining Solutions

Available Modalities:

  • e-Training
    Next Sessions: On-Demand


  • Public-Classroom
    Next Sessions: Not Available in this Modality
  • On-Site
    Next Sessions: At Your Facility

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  • Virtual-Classroom
    Next Sessions: Not Available in this Modality
Delivery Method PDU Total Technical PMP/PgMp Leadership Strategy PMI RMP PMI SP PMI ACP PfMP PMI PBA
Instructor-led training 15 0 0 15 0 0 0 0 0
Instructor-led training 15 0 0 15 0 0 0 0 0
Virtual instructor-led training 15 0 0 15 0 0 0 0 0
Delivery Method Instructor-led training Instructor-led training Virtual instructor-led training
PDU Total 15 15 15
Technical PMP/PgMp 0 0 0
Leadership 0 0 0
Strategy 15 15 15
PMI RMP 0 0 0
PMI SP 0 0 0
PMI ACP 0 0 0
PfMP 0 0 0
PMI PBA 0 0 0
  • CDUs: 15
  • CEUs: 1.5
  • CPEs: 18
  • PDUs: 15
  • Field of Study: Business Management and Organisation

Analysing Benefits and Refining Solutions applies an approach to using business analysis skills that addresses the work needed to ensure that a solution, once in place, actually delivers the business value that was expected of it, and optimises that business value over its useful life.

A solution could have a useful life of many years, and is likely to evolve over its lifetime, just as the organisation that uses it - and the business context within which it operates, will also evolve.  One of the challenges of supporting an existing solution is that often, the logic of why a solution is the way it is - and what the original requirements were, gradually gets lost.

This course explores the period after solution development and implementation. This may be a time where there is no identified project manager in place, but when an organisation should be evaluating the solution to ensure it is providing the value it was intended to provide. Business analysis remains critical at this point.

Analysing Benefits and Refining Solutions starts by reviewing the context of benefits management (principles, types of benefits and the benefit lifecycle) before exploring how to:

  • Understand what is necessary to transition to new solutions
  • Measure benefits
  • Evaluate solution performance against intended benefits
  • Establish continuous improvement of solutions and make improvement recommendations
  • Manage the human factors of organisational change that accompany solutions

This course can help anyone with an interest in understanding the myriad components involved with the management and realisation of the benefits of a solution of any level of complexity. This topic is an area in which roles are generally undefined and this course is for any person concerned with being able to deliver and improve upon solutions that provide true business value.

  • Describe how project- and programme-level solutions provide benefits that contribute to enterprise strategic goals.
  • Measure, track, evaluate and manage the solutions that are intended to deliver the required benefits.
  • Define the role of change management, continuous improvement and technology in how successfully solutions are implemented.  
  • Benefits Analysis and Management

    What are benefits?

    Types of Benefits

    Attributes of a good benefit

    Benefits Ownership

    Emphasising Benefits Management

    Overview of the benefits life cycle

    Ongoing Analysis and Evaluation

    Challenges in evaluating solutions post-implementation

    Key success factors in benefits analysis

    Benefits management scorecard

  • Benefits Realisation, Tracking and Reporting

    Benefits Realisation Mapping

    Benefits Tracking

    Benefits Reporting and Adjustment

    Capabilities Roadmap

    Benefits Governance

    Transitioning from Current to Future State

    Analysing and Evaluating CSFs and KPIs

  • Changes to Technology Systems

    The role of technology

    The IT perspective

    IT Considerations

    IT Governance

    The role of IT in change initiatives

    IT support for solutions and benefits

  • Continuous Improvement

    Designing for flexibility, scalability and adoption

    Value stream analysis

    Reducing waste and variability

    Opportunities and emergent benefits

    Governance of Continuous Improvement

    Governance scope

  • Organisational Change Management

    How are Benefits Realisation and Change Management Linked?

    Value Realisation

    The people side of change

    Resistance to change

    Organisational inertia

    Leveraging the organisational culture

    Individual leadership

    The Role of Communication

    Assessing organisational readiness

    Reinforcing and enforcing change

    Overall change readiness assessment


  • Solution Evaluation

    Solution Evaluation Tasks

    Benefits Measurement and Reporting

    Evaluation techniques

    Assessing Solution Limitations

    Assessing Environmental Limitations