Building Effective Teams

Available Modalities:

  • e-Training
    Next Sessions: On-Demand


  • Public-Classroom
    Next Sessions: Not Available in this Modality
  • On-Site
    Next Sessions: At Your Facility

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Delivery Method PDU Total Technical PMP/PgMp Leadership Strategy PMI RMP PMI SP PMI ACP PfMP PMI PBA
Instructor-Led Training 21 0 17 4 0 0 0 0 0
Open Enrolment 20 0 16.5 3.5 0 0 0 0 0
Virtual Instructor-Led Training 21 0 17 4 0 0 0 0 0
Delivery Method Instructor-Led Training Open Enrolment Virtual Instructor-Led Training
PDU Total 21 20 21
Technical PMP/PgMp 0 0 0
Leadership 17 16.5 17
Strategy 4 3.5 4
PMI RMP 0 0 0
PMI SP 0 0 0
PMI ACP 0 0 0
PfMP 0 0 0
PMI PBA 0 0 0
  • CDUs: 21
  • CEUs: 2.1
  • CPEs: 25
  • Field of Study: Management Advisory Services

Building Effective Teams focuses on how to implement practices for leading highly effective teams in unstable and often distributed environments. Participants will learn how to build and guide diverse teams that can navigate the impact of external and internal forces as well as how to form, coach and lead teams who are resilient and responsive to complex work and volatile contexts.

The course begins with an exercise that reinforces the difficulties we encounter when working in teams. Participants are then introduced to the Building Effective Teams model which underpins and organises the rest of the course. Next, the course explores the external environment, context and culture that all teams operate in, and that always surrounds and affects team functioning. We move to a discussion of what makes “real” teams highly effective and distinguishes them from working groups. Following this, the course covers a number of factors that drive highly effective teams, including direction, structure, relationships, leadership and self-governance. Along the way, teams explore how these factors work in the complex and unpredictable contexts we work in today. Additionally, in each module, participants are encouraged to think about their own work context and how to apply what they are learning to an actual team they work in or lead.

  • Describe what a high performing team is and establish the conditions that must be in place to create one
  • Discover the structure and elements that comprise high performing teams and apply tools that can be used to build them
  • Define the most important drivers of team performance in almost any environment 
  • Employ leadership behaviors and actions to improve the performance of your teams
  • Focusing on Teams

    Defining Project Management

    Building Effective Teams Model

    Teams and Trust

  • Context and Culture

    Definition of Context and Culture

    Assessing Context Volatility and Uncertainty

    Understanding External Context

    The Effects of VUCA

    Findings on Culture

    • Improving Culture
    • Cultural Factors and Artifacts

    Leading Knowledge Workers

    • Characteristics
    • Motivation
    • Challenges
    • Barriers For Knowledge Workers
  • Team Performance

    What we Know About Teams

    Dysfunctional Teams

    Team Performance Curve

    Real Teams

    • Characteristics
    • Attributes
  • Direction

    Defining Direction and Problem

    Problem Framing

    The Problem with Problem Solving

    Problem Reframing: Seven Steps

    Benefits and Elements of Clear Direction 

    Change Happens When…

    Change Vision is Essential

  • Structure

    Defining Structure

    Structural Fundamentals

    • Centralisation
    • Formalisation
    • Hierarchy
    • Specialisation

    Basic Configurations

    • Mechanistic
    • Organic

    Tools for Team Structure

    • Mission
    • Goals
    • Roles
    • Norms
    • Boundaries

    Team Charter Canvas

  • Relationships

    Defining Relationships

      • Four Building Blocks for Great Relationships
      • Communication
      • Feedback
      • Trust
      • Safety
  • Leadership

    Defining Leadership

    What Effective Leaders Focus On: 

    • Managing the team process
    • Coaching the team members
    • Collaborating widely in and across organizations
    • Measuring performance

    Managing Conflict Styles

    Managing Virtual Teams

    Site Visit Best Practices

    A Framework for Coaching

    Why Doesn’t Collaboration Always Work?

    Conditions for Success

    Collaborator’s Toolkit

    Measuring Team Effectiveness


  • Governance

    Defining Governance

    Organisational Evolution: Interdependent Collaborative Cultures 

    Creating a Shared Governance Culture

      • Components of Governance: 
      • Sponsor Direction
      • Team Selection
      • Charter
      • Operating Agreement
      • Action Plan